No, we never use AI tools when creating our designs. All our Celtic knots start with a pencil sketch on a piece of paper, drawn by an actual human being. In all cases thus far, that human happens to be Richard Gieske, our founder and owner. Each design iteration is painstakingly fashioned for each specific product using scanned images of the original drawings.

We've strived to offer our customers the best shopping experience possible. Therefore, our shipping policy is simple, straightforward, and affordable. All orders destined for a location anywhere in North America or Europe will be shipped for free. While we'd love to offer free shipping worldwide, we currently charge a flat rate of $10 per order for shipping to any location outside of North America and Europe.

The short answer is between 1 and 2 weeks. Shipping and processing times may vary depending on the item(s) ordered, the shipping destination, which fulfillment sites are involved, and the overall volume of orders being fulfilled. As a general rule, orders are processed, packaged, and shipped within 3 business days. Delivery to North American and European locations takes from 5 to 8 days, and delivery to all other international locations takes from 5 to 10 days.

Indeed, we do, as long as the return request is sent to us within 30 days after receipt of the order. To be eligible for a refund, returned items must be in the same condition in which they were received, unworn and unused, with tags, and in the original packaging. For more information, please read our Refund Policy.